Disney custodians surprised me with their water art.
This is how we raised our monthly billings +$5000 in a few months with minimal effort, no advertising and no additional sign-ups.
I grew up in the car wash business, my Grandfather opened car washes in the early 1950's and my Dad still runs them today. As a child I saw my Dad talking to the occasional upset customers at the car washes we owned.
The relationship with your customer is built on trust. Trust is fragile and hard to repair.
We have many automated emails on LessAccounting. Most don't apply to your application, but here are a few that might.
Here are a few points to make your emails feel less automated, more readable and more actionable.
Everyone is on a budget, but beware of the customer that picks you jsut because you're cheaper than another company.
What would happen if apps like Quickbooks offered free quality tech support for their flawed products instead of giving away more money?
When are text message appropriate to notify customers about the status of their service?
In a day and age where correspondence is the thing; emails are everything.
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